The issue was reported to them 5 days after they were opened at Xmas and 30 days after they were delivered however they refused to agree to a refund. I tried my daughters AirPods and they just connected to everything I needed without me having to think about it.I thought I try the Mifo 07s as the reviews I read via a link from Twitter were great. They are a bit higher than the industry standard, with 7 hours of playback out the case. Ordered a spare right earbud paid money and was told it would be with me in 3 - 4 days, more than a month later getting no answers from customer service in regards to ETA. The light weight make it comfortable after hours of wearing. One ear bud wouldn't charge and the charging port became faulty and would not charge the case. https://mifo.co.uk/pages/mifo-o5-standard-and-professional-instruction-manual After merely 7 months of use, the volume setting on both headphones was irreversibly modified following pairing to a different device. They continued to send duplicate emails advising me to do things which had no relation to the report issue and some communication was quite frankly insulting.I had to pay to send the originals back and they haven't responded to any of my emails requesting they refund the postage. The soundstage is fairly wide so there is good instrument separation and detail. Mifo are refusing to publish my one-star review on their site. Not good enough Mifo. Mifo o5 HiFi wireless invisible in-ear running headset. Note: The charging case is not waterproof. I thought I'd update this. It actually makes me wonder whether the initial reviews I read were genuine.To top it all off, the actual sound quality is pretty poor, with it being very tinny.I was keen to support a UK company, but I feel like I have been conned by a set of potentially fake positive reviews. It keeps blinking red and blue but wont pair no matter what. Not only that, but the included charging case offers an additional 100 hours of play time. I would give Mifo zero stars if I could. They are unable/unwilling to offer any other help, support or advice. The Mifo O5 feature 6mm speaker drivers, which deliver a very good audio experience. Reset ： 1.Turn off your Bluetooth on your devices, put the earbuds into the charging case. Absolutely shocking customer service. They claim the EarPods work as they connect to an iPhone.A warning - they make it as hard as possible to qualify for a full refund. Replace your O5 Standard or O5 Professional true wireless earbuds charging case. I tend not to trust companies that don't have a phone number to call but on this occasion I had no option. It just adds to the negative trust element. I ordered the Sonitrek Go XL wireless speaker from mifo.co.uk. I'm more than confident their customer service department isnt actually staffed. Invest in good quality...[keep reading], The expression out with the old, in with the new is very fitting...[keep reading], It does not come as a surprise that hit and run driving is more common than...[keep reading], For a variety of audio tasks, the Hifiman Deva headphones go a long way...[keep reading], The Xiaomi Mi Mix 3 slides into the bezel-less phone market, featuring...[keep reading], The old saying - out of sight, out of mind could not be more true when...[keep reading], It is important to invest in the areas you spend most of your life...[keep reading]. 2. Don't buy! At normal settings, the Mifo O9 provides up to 5.5 hours of play time on a single charge, with an additional 3 charges in the included USB-C charging case. The case is claimed to be suitable for 100 hours total playback, but we didn’t get anywhere near that. True TWS Stereo Wireless Earbuds 05 Plus by MIFO,APT-X Bluetooth 5.0 Wireless Sport Headphones with 2600mAh Charging Case,CVC6.0 Deep Bass Wireless Earphones Bulit-in Mic Headset, One-Step Pairing 4.2 out of 5 stars 635 IF YOU NEED TO RETURN AN ITEM, MIFO.CO.UK ONLY REFUND 80% OF THE PURCHASE PRICE.I accept responsibility for my actions but it's just not right.Let me explain. I have the.mifo 05 plus model, they are comfy, sound brilliant and are the only earbuds which fit my narrow ear canals. Review summary for TWS Wireless Earbuds Mifo O5 Bluetooth 5 0 IP67 Waterproofed Hi Fi Headphones Bluetooth Earbuds for Running with 2600mAH Portable Charging Case, based on 399 user reviews: OVERALL - 7.4/10. MIFO O5 is a auto-pairing 3D stereo earbuds. If the film is not removed, the earbuds will not charge properly when placed in the charging case. When the battery is charged to its full capacity unplug the charger of the earbuds or stop the charging case from charging them. Unless you live in a house without walls, you are going to get dead zones...[keep reading], One simple rule when it comes to boots. We review them and compare the o5 with similarly priced competition like the Sabbat e12. 2. (We recommend using clear water, or detergent for electronics). MIFO O5 true wireless earbuds with charging box,built-in mic HD microphone,double ears bilaterally calls.this wireless headphones adopt latest bluetooth 5.0 version,it is easy to pair,one step pairing.the charging case can as a power bank to charge for mobile phones.the bluetooth 5.0 earbuds no any button,one key touch control.the tws earbuds can work with all cell … Inside the case, there is a green indicator that says charging the earbuds. Only the latest review will count in the company's TrustScore. MIFO O5 wireless bluetooth sports earbuds with 2600mAH charging case,charging 15 times for earbuds that last for 7 hours’ playtime from a single charge. 2.Take the right earbud out, wait until the indicator flash slowly, tap the earbud 4 times, the indicator stays on two seconds, then goes out. The battery life is excellent too. Features. As I purchased directly through Mifo, and was within 12 months warranty, support offered me to return and replace the headphones. Pair the O5 Plus Gen 2 with your device for the first time. All other buds work perfectly with my phone so it's the buds not my phone. I've sent multiple emails asking where my order is, sadly STILL to no avail. Features. I ordered ear pods for my daughter for Xmas on 10th December and they never arrived. I ordered ear buds as a Xmas present -and still waitingfour weeks down the track for their delivery.Might have to ring the ACC on this one-someone has to listen. I use them for cycling and watching movies on tablets, with them fitting really well for all activities. Lots of reviews say that the bass is not as strong as they'd like, but I've got to say that that's a hypercritical niggle, I found that … Regarding Zoom and Teams, the microphone simply doesn’t work, so for virtual meetings they are a complete waste of time. so all in all they aren't worth more than 20 quid, until the prices comes down to that level don't bother buying them. Connecting to multiple devices is almost impossible. So based on my experience of a warranty return..no complaints. When you remove the earbuds from the charging case, they will automatically connect to the last paired device. All rights reserved. Recharge the case with a Qi-compatible wireless charger. Gadget Explained Australia Post confirmed scanning the parcel at their return facility 7 days aft I sent it. 3.Repeat those operation steps on left earbud. Our premium machined aluminium charging case includes over 100 hours of play time on a full charge, offering weeks of typical use time before recharging. MIFO O5 is a IP67 earbuds with mono/dual mode. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I waited in . The Mifo 05 are a sub $100 set of truly wireless earbuds that are said to have some of the best battery life with the included charging case. The Mifo 07 have many different features, and they are listed below: touch controls. IPX7 waterproofing I was expecting complete dissatisfaction. It stated the item couldn’t be delivered ??? Debited money immediately! It told me to contact Mifo . Poor service. wont honor warrantyBe very careful have receipt and bought on amazon. The charging case provide more than 15 charges for the earbudsMore than 100 hours of playtime in totally. The foam tips that Mifo sell are very overpriced and even they don't fit in the case!! 2600 mAh charging compartment, can provide 15 times of charging for headphones. Sound is decent but no better than, say, Sennheisers at 30 quid.They do not operate effectively as a set of bluetooth headphones:- my MacBook couldn't see them to link- my iPhone sometimes connected, sometimes didn't- it then would not switch to a call whilst on the phone listening to music!Mifo suggested a workaround to permanently connect the earphones to answer calls but that was hopeless as they would pick up the call if they were in my pocket or if I was in the car, which is dangerous.Then I started to get complaints from people asking what I'd done to my set up because the call quality had deteriorated so badly.Given they do not operate as advertised, I sent them back asking for a refund. Earbuds very poor quality and come nowhere near the expectations given on Mifo website. Therefore, it will not be a problem to carry in your pocket, but it is still more than that of Apple AirPods.This is because of the capacious battery of 2600 mAh. Pair the O7 with your device for the first time. mifo O7 wireless sport earbuds perfect for running, cycling, skiing, traveling, yoga, gym exercises or other sports.You can enjoy it in sports. Hence just one or two miscommunications which were resolved immediately in a follow up message. I read the terrible reviews this company has received. Very impressed with the whole package so far. 100+ hours of battery life, 7 hours for a single ear 3. One I won’t bother purchasing from again . I bought these as the reviews made them sound fantastic... the reviews must have been false! There is a 20% restocking fee if you return your earbuds.If you are an Apple user, just save yourself the pain and get AirPods; I wish I had. It’s impossible to achieve this task . I bought the speaker for my son who, unfortunately was not satisfied with quality of the sound coming from the speaker and so we decided to send it back. These are brilliant I can't understand the negative reviews! ‘Resetting’ - now that’s not in the manual, I had to resort to Google and YouTube. Mifo O9 wireless earbuds adopt ergonomic design which will fit your ears comfortably and not fall. No, that is not a typo. I would rather the chat responders to have an emojii as their profile photo as opposed to a false one taken from an Indian advertising supplier. A bit harsh but I complied with all that. I bought the 07s, so top of the range at GBP 149. The Mifo O5 true wireless earbuds offer 7-9 hours of continuous operation, and over 100 hours with the included milled aluminum charging case. No dates for delivery. Several long emails with customer support and hard resets later, nothing helped. Transparency mode activates with a tap. STAGGERINGLY POOR.. They only just fit in their charging case so you cannot change tips as I tried a lot of different tips. 1. Why not I was in ? I promise I'm a genuine customer and can provide the chain of emails and order number if requred!! Mifo manufactures and sells high end audio accessories including the award winning O5 Plus and O7 waterproof sports true wireless earbuds with charging case Build quality is extremely good, these are the first where the charging case is actually metal (I presume aluminium) and I can confirm the reverse charging from case to phone does work. My family keep stealing them to use themselves, which says it all, and whe I get them back there's still lots of battery life. I get the same response every time from a robot.. 4. Their English language is very good but you can tell they're not totally UK based responders. Mifo manufactures and sells high end audio accessories including the award winning O5 Plus and O7 waterproof sports true wireless earbuds with charging case Fantastic value and great quality. If bluetooth 5.0 earphones can't pair,first delete the pairing history in your phone,then take out the earbuds from the charging case, put them back in the charging case,click the earbuds 5 times in a row. This is really poor customer service and I would thoroughly recommend going elsewhere. Mifo not only seem to have put the effort in with the earbuds, but the charging case also. The reviews speak for themselves and I'd be surprised if UK Trading Standards have not intervened as yet. This was on 28th December and to date i have never received a tracking number nor nothing. The returns system is simple and straightforward and the package was received by Mifo returns safely.This is where it becomes unsatisfactory and people should be warned.As part of the returns process, Mifo made me aware of their returns policy: THEY ONLY REFUND 80% OF THE PURCHASE PRICEwhich, when you add in the cost of the Royal Mail postage, I paid more than £29 to try the speaker and return it.OK, I didn't review the returns policy before I purchased, maybe I should have but realistically, how many people actually do? We were able to use the earbuds without charging the case for an entire week before it gave out. The main reason I have given a poor rating though is, the appauling customer service. The charging case can also be used as an emergency power bank to … On the right side of the MIFO O5 case, there is a micro USB port for charging the case. I tracked my parcel via the Hermes app. Extraordinary battery life includes over 8 hours of continuous use time, with an additional 4 full charges with the included aluminum charging case. 1) clean the charging pins and contacts on the charging case when it is turned OFF: take a clean slightly damp washcloth and wipe them down. If I had, I WOULD NOT HAVE MADE THE PURCHASE IN THE FIRST PLACE. Wish I'd read the Trustpilot reviews first. All Rights Reserved. You get loud max volume level, good soundstage and clean bass. Read honest and unbiased product reviews from our users. Only buy from the recommended sites to ensure you're getting the official brand new product. . Includes our no tangle, flat micro USB charging cable. I bought these mainly to use with Teams and Zoom, and so far this has been a complete fail. Showering is totally fine, and even the soapiest shampoos will Since then I’ve been toldThey would send replacements. Find helpful customer reviews and review ratings for Mifo Wireless Earbuds, O5 Bluetooth 5 IPX7 Waterproof Bluetooth Earbuds with 100 Hours Playtime, Hi-Fi Sound Wireless Headphones, Built-in Mic Bluetooth Earbuds with 2600mAH Portable Charging Case (Silver) at Amazon.com. Buy from a trustworthy supplier instead!! Charger case:3.7V/350mAH; ATTENTION. Clearly the management of Mifo are young and are considering their age group are the ones mostly purchasing when possibly they're not due to the price. These do not get very loud and leave you feeing like you need more. Package it in a, beautiful, smaller than ever aluminum charging case with incredibly long battery life and intuitive pairing software and the Mifo O7 happens: Make it Fully Optimal. till you see the white light flash five times,after take out the earbuds ,pair with phone. Wireless charging pad not included. You would expect in this day and age they would send this next day courier. Two months after sending the headphones, Mifo claims to have never received the parcel. I purchased a pair of earbuds , was welcomed and given the tracking details for the courier company Hermes and promised a 48 delivery . You cannot call , emails are returned with the same generic auto response no matter how you beg in your electronic mail. If your Bluetooth (headsets) headphones are not charging, there might be a battery that needs to be replaced or a charging loose connection, mostly this is the case so you need to be sure the USB cable is connected firmly to the headset jack and the other charging jack or USB on the power adaptor or a laptop/PC. Each time I have to reset the 07s and reconnect to the device I want to use. 2. I always keep packaging until warranty expires so was lucky that I could comply with the full return policy. the ordering process was simple and the item arrived safely and in good time. I foolishly didn’t read any Trustpilot reviews. Basically as it arrived when bought from the Mifo website direct. © 2021 Trustpilot A/S. I'm going to ride this out for as long as it takes just to see how rubbish they actually are! I haven’t tried using them to take a phone call yet, but I’m running out of patience to even bother trying.Regarding connectivity and pairing, this is just so frustrating. The fact that you can get 100 hours playtime before you have to charge the case is a huge incentive for anyone who likes spending more time listening to their music and less time charging. If the film is not removed, the earbuds will not charge properly when placed in the charging case. I'm out of the 30-day return and have obviously used them so can't claim any kind of refund. Awful customer service.Purchased a pair of earbuds as a Xmas gift which turned out to be faulty.It took 12 emails to get them to agree to accept return. The battery life was good. I've been trying to find comfortable earbud type earphones for some time (as in comfortable wearing) and so far I have bought Apple Airpods, AirPods Pro, Honor X1 buds, Cambridge Audio Melomania 1's and now a pair of the MiFo o5 Pro 2nd gens.I ordered via Amazon UK and they actually arrived 2 days early, comfort wise these are excellent, sound is on par with the Melomania's (perhaps a little cleaner) but the Melo's are a little uncomfortable for long periods of use.Build quality is extremely good, these are the first where the charging case is actually metal (I presume aluminium) and I can confirm the reverse charging from case to phone does work.I haven't had to experience MiFo customer service (and won't, as I'll be straight on to Amazon if there is a problem) so can't comment on that, but as a product these buds are worth five stars. They say that the seller is not authorized seller even though it is listed on there website. They have docked me a 30 quid restocking fee, despite sending them back within 28 days, following all their onerous requirements (incl. I would not have risked losing £18 for the privilege of trying out a product. Mifo manufactures and sells high end audio accessories including the award winning O5 Plus and O7 waterproof sports true wireless earbuds with charging case Never again. I ordered one ear bud in August and the company have still failed to send it and its now last January 2021. Baffles me how you can have a company that sells items to customers but other than taking your money you can’t communicate with . They refuse to cover cost of returning faulty ear buds. The headphones worked very well, until they didn't. 2) try charging the case with another micro-USB cable, another power source/another adaptor (if any). Bought a replacement 05 ear bud in Nov 2020 - yet to arrive. Ridiculous concept . MIFO has listed as authorized seller. Ive tried putting them back in the case, long-pressing 10s to reset and 8s to forget paired devices and ive charged them fully. 【100 Hours Long Playtime】mifo O5plus lasts for 6-7 hours of playtime. No delivery . What do I do next ? My earbuds and case had just days left within the 12 month warranty. Before using your new product, remove the transparent film on each earbud. The Mifo O5 charging case takes 4 hours to charge. Sound is very tinny and insubstantial, particularly lacking bass, compared with other earbuds similarly priced. Gadget Explained When using for phone calls most people ask me if I'm underwater, in a tunnel, on a windy hill etc, etc. I just had a problem with my mifo O5 headset in where the left earbud wont connect to the right one. 2021 Gadget Explained. Smart pairing technology Enjoy powerful Bluetooth 5.0 signal at distances of up to 50 feet with no signal loss. On the chat function on their website I was offered basic settings advice. spelt my name wrong 4 times and are a complete waste of time. Bluetooth 5.0. To make matters worse, the Bluetooth connection and pairing is so unreliable they are virtually unusable for listening to music as well. If you will not be using your wireless earbuds for many days or months ensure you endeavor to charge it once every six months to avoid over-discharge that can cause charging issues. Really great customer service.Had a problem with one ear bud upon arrival - didn't seem to be charging.Was sorted within a few hours by email support.All working correctly and happy with the product. All Rights Reserved. Very poor value for money product, appalling service. I bought the 05 Pro version, first thing I realised that they were so tiny and the buttons on them are so awkward to use the Bluetooth 05 kept losing connection, the sound clarity was like listening to somebody who was speaking with their hand squealing their nostrils and the bass was shallow, so I contacted them and I was told to do a factory reset which I did to no success, so I re contacted them to send them back for a refund and told customer services that they aren't satisfactory so I was told that they charge a re-stocking fee of 20 percent so I explained that it is illegal to do that in the UK, so now they are claiming that because the box has been opened they are keeping the money they took off. MIFO O5 Plus True Wireless Earbuds TWS, Bluetooth 5.0 Wireless Sport Headphones with 2600mAh Charging Case,CVC6.0 Deep Bass Wireless Earphones Bulit-in Mic Headset, One-Step Pairing: Amazon.sg: Electronics I recorded every step of the return by taking photographs of the earbuds, all the contents of the original packaging and the proof of posting which I posted on the chat platform. 1. Scammers. The charging case is great, I have used the earbuds for 6 weeks and I haven't had to recharge the case yet. This ball is in your court, and you rip me off. I've reported them to Trading Standards.Last, they have refused to provide a VAT invoice, suggesting that they may not be paying VAT here either despite being UK registered. You may view the full Mifo O5 Plus Gen 2 instruction manual here. Follow the simple pairing process which can be repeated for any new Bluetooth device. as sold, original packaging). Mifo manufactures and sells high end audio accessories including the award winning O5 Plus and O7 waterproof sports true wireless earbuds with charging case Mifo still claims parcel never arrived, and asks me to take it up with Australia Post. ️ TIME SAVING Buyer's Guides... PROS,️ CONS, Important THINGS TO CONSIDER, Reviews️, Price Comparison,️ FAQs (everything you need in one place) Surprisingly I received the return product a week later when I expected it to be within 10 to 14 days as advised. I'm sticking with Amazon in the future. I used the chat platform to correspond. Then it’s just pot luck whether the two earbuds actually pair with each other.If the earbuds do pair, don’t hold your breath - they won’t be paired for long.Read the small print. I’ve no idea save I will have to purchase a different Xmas gift and return the Hermes kidnapped ones when snd if they ever get delivered . Compatible with all Mifo O5 tr I have forwarded this information on to HMRC. Now that their is an issue on going for 3 weeks as left ear bud will not work. The Bluetooth 5.0 signal of the 20 meter signal is … MIFO ONLY REFUND 80% OF THE PURCHASE PRICE, Very poor value product, appalling service, Excellent product, well built and very good sound quality, Mifo 07 Earbuds...prepare for disappointment.
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